ChannelPulse: Multi-Storefront Management Privacy Policy

"ChannelPulse" ("the App") is designed to help Shopify merchants create and manage multiple storefronts and streamline internal orders. This Privacy Policy outlines how personal information is collected, utilized, and shared when you install or use the App in connection with your Shopify store.

Personal Information the App Collects

Upon installing the App, we automatically access certain types of information from your account:

• Store API (For accessing store information and order details)
• Customer API (For accessing customer delivery information)

Additionally, after you install the App, we collect personal information from you and/or your customers, including but not limited to:

• Information about individuals who manage the App on behalf of your store, such as names, addresses, email addresses, phone numbers, and billing information.
• Information about individuals visiting your store, such as IP addresses, web browser details, time zones, and information on cookies installed.

Personal information is collected directly from the relevant individuals, through your account, or by using technologies such as “Cookies,” “Log files,” and “Web beacons.” Further information on these technologies can be found at www.allaboutcookies.org.

Usage of Personal Information

The collected personal information is used to:

• Provide and operate the Service and the App.
• Communicate with you regarding the Service, including support and updates.
• Optimize and improve the App and Service.
• Inform you about our products, services, and offers.

Sharing Personal Information

Your Personal Information may be shared in order to comply with applicable laws and regulations, respond to a lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative’s webpage.

Your Rights

If you reside in Europe, you have the right to access, correct, update, or request deletion of your personal information. Please contact us if you wish to exercise these rights.

Please note that we process your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes to this Policy

We may update this policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at focusonrevenue@gmail.com or by mail using the details provided below:

TOPTech Innovations
CEF Business Center
Mukkam, Kozhikode, 673602